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Staying ahead of privacy reforms and building privacy resilience

Amendments to the Privacy Act 1988 (Cth) (Privacy Act) increased the enforcement powers of the Office of the Australian Information Commissioner (OAIC), introducing new civil penalty tiers and giving the OAIC the ability to issue infringement notices for minor breaches. This marks the beginning of a stronger regulatory environment for organisations that do not comply …
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OAIC Finds Government Use of Messaging Apps Lacks Oversight

Australian Government Agencies have been urged by the Office of the Australian Information Commissioner (OAIC) to strengthen their policies on messaging apps like Signal, WhatsApp, Telegram and Facebook messenger.  On 19 March 2025 the OAIC published ‘Messaging apps: a report on Australian Government agency practices and policies’ highlighting significant gaps in the governance of messaging …
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How can you protect your data from cyber incidents?

In the 2023-24 financial year, Australia saw nearly 94,000 reports of cybercrime submitted to the Australian Cyber Security Centre. This was a 23% increase compared to the previous year.  The Australian Signals Directorate (ASD) received over 36,700 calls to its Australian Cybersecurity Hotline, an increase of 12% from the previous financial year. The ASD also …
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Does your organisation understand its whistleblower obligations?

Whistleblowers play an important role in recognising and reporting misconduct and breaches of the law by organisations. The Corporations Act 2001 (Corporations Act) contains a whistleblower protection scheme that imposes obligations on many organisations in relation to the handling of whistleblower disclosures.

A tale of two intertwining records 

The CEO of Services Australia (Agency) has recently been found by the Australian Privacy Commissioner (Commissioner) to have interfered with a customer’s privacy after a series of issues involving the Agency intertwining customer records.