Administrative Review Tribunal decision on Bunnings use of facial recognition technology

25/02/2026 A recent Administrative Review Tribunal (ART) decision on Bunnings Group Limited’s (Bunnings) use of facial recognition technology (FRT) has overturned some of the Privacy Commissioner’s findings in relation to the contravention of the Australian Privacy Principles (APP).   Departing from the Commissioner’s findings, the ART found that Bunnings lawfully collected the sensitive information of individuals entering its stores via FRT in accordance with APP 3.3 as …
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AI and Employee Rights: what the recent agreement between Microsoft and Unions can tell us

06/02/2026 As workplaces continue to grapple with the emergence and implications of AI, Microsoft has announced a landmark Framework Agreement with the Australian Council of Trade Unions (ACTU), to ensure workers have a voice in how AI and other emerging technologies are implemented in Australian workplaces. The continuing improvements in AI capabilities has caused increased …
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New AI Plan for the Australian Public Service

12/12/2025 On 12 November 2025, the Australian Government released the AI Plan for the Australian Public Service. The Plan aims to improve efficiency and productivity in the APS by substantially increasing its use of AI in the next 18 months. It includes 15 initiatives under 3 mutually reinforcing pillars (Trust, People, and Tools) which aim …
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Kmart breaches Privacy Act with facial recognition

24/09/2025 Australian retail giant Kmart’s facial recognition practices have been found to have breached Australia’s Privacy Act.   The Privacy Commissioner, Carly Kind, of the Office of the Australian Information Commissioner (OAIC), handed down her determination on 26 August 2025.  Kmart deployed facial recognition (FR) cameras in 28 of its stores during a pilot program between …
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Australian Information Commissioner flexes regulatory muscles on Optus for 2022 Data Breach

22/08/2025 In 2022, Optus suffered one of the most notorious data breaches since the Notifiable Data Breaches Scheme began in 2018. The data breach affected approximately 9.5 million Australians, being current and former Optus customers who all had varying amounts of their personal information stolen by hackers. The information stolen included names, dates of birth, …
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Where is the QR code actually leading you?

You may have used or seen a Quick Response code, more commonly known as a QR code. A QR code is a grided barcode that when scanned with a device’s camera, can take the user to websites, connect to Wi-Fi networks, allow the user to view and order food, download files, authenticate services or even …
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How to tackle privacy risks when using facial recognition and biometrics

In November 2024, following the infamous Bunnings Determination the Office of the Australian Information Commissioner (OAIC) published a guide for organisations in using facial recognition technology (FRT).  The guide walks organisations through how the Australian Privacy Principles (APPs) should be applied in the context of using facial recognition technology (FRT) in a commercial setting. FRT …
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Responsible Use of AI in the Australian Government

In 2025, AI no longer only exists in dedicated applications like ChatGPT and OpenAI. It is now integrated with everyday applications, such as Microsoft Teams, Outlook, Word and Excel. Everyone is now using AI as part of work before they realise. Mundane daily tasks like reminders, notetaking and summary-making are automatically generated with the assistance …
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Staying ahead of privacy reforms and building privacy resilience

Amendments to the Privacy Act 1988 (Cth) (Privacy Act) increased the enforcement powers of the Office of the Australian Information Commissioner (OAIC), introducing new civil penalty tiers and giving the OAIC the ability to issue infringement notices for minor breaches. This marks the beginning of a stronger regulatory environment for organisations that do not comply …
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