We previously published an article about the Federal Government’s legislative response to the economic impact of COVID-19 and the introduction of the Coronavirus Economic Response Package Omnibus Act 2020 which came into force on 25 March 2020. You can view this article here. The purpose of the legislative changes was to ease the financial impact …
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At Griffin Legal we act in debt recovery matters for a diverse range of large and small clients from a variety of industries and backgrounds. This article focuses on the debt recovery process in the ACT. Demand Phase The first stage of debt recovery involves taking detailed instructions in relation to the debt, the debtor’s …
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In November 2015 Griffin Legal published a blog outlining the debt recovery processes in the ACT. In this blog, we touch on some of the challenges faced by our clients in the debt recovery area, and what can be done in order to counteract those challenges. Challenge The debtor is disputing the amount owing. Recommendation …
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At Griffin Legal we handle debt recovery for a variety of large and small clients from a variety of industries and backgrounds. This article focuses on the debt recovery process in the ACT. Demand phase The first stage of debt recovery involves taking detailed instructions in relation to the debt, the debtor’s details and background. …
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Consider using the following steps: Send a friendly payment reminder to the customer Once the payment is overdue, make contact with the customer via phone email or mail to remind them that payment is overdue. The customer may have forgotten or unknowingly had technical issues in making the payment. Most of the time your reminder …
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